Terms and Conditions

Effective Date: December 20, 2024

Welcome to Diamond Glittz (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website, diamondglittz.com, and the purchase of our natural diamond products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please discontinue use of our website.

1. General Conditions

  1. Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our website.

  2. Modifications: We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with the updated effective date.

  3. Compliance: You agree to comply with all applicable laws and regulations while using our website.

2. Product Information

  1. Descriptions: We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or clarity may occur due to the unique nature of natural diamonds.

  2. Certifications: All diamonds are accompanied by certifications, where applicable, detailing their characteristics and authenticity.

  3. Availability: Products are subject to availability, and we reserve the right to limit quantities or discontinue items without prior notice.

3. Orders and Payments

  1. Order Confirmation: Upon placing an order, you will receive an email confirmation. Please review it carefully for accuracy.

  2. Payment Methods: We accept major credit cards, PayPal, and other payment methods displayed at checkout.

  3. Order Changes: Once an order is processed, modifications are not permitted. For urgent issues, contact us at info@diamondglittz.com.

  4. Cancellations: Orders can be canceled prior to shipping. Once shipped, cancellations are not possible.

4. Shipping and Delivery

  1. Shipping Policy: For detailed information about shipping options, timelines, and costs, refer to our Shipping Policy.

  2. Delivery Delays: We are not responsible for delays caused by shipping carriers but will assist in resolving any issues.

  3. International Shipping: Customers are responsible for customs duties, taxes, and other applicable fees for international shipments.

5. Returns and Refunds

  1. Returns Policy: Refer to our Returns Policy for eligibility and procedures.

  2. Damaged or Incorrect Products: Notify us within 7 days of receiving a damaged or incorrect product for resolution.

6. Intellectual Property

  1. Ownership: All content on diamondglittz.com, including text, images, logos, and graphics, is the property of Diamond Glittz and is protected by intellectual property laws.

  2. Restrictions: You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Diamond Glittz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product.

8. User Responsibilities

  1. Accurate Information: You are responsible for providing accurate billing and shipping information.

  2. Account Security: Maintain the confidentiality of your account login credentials and notify us immediately of any unauthorized access.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Address: 710 Great Apts Brk, Victor, New York(NY), 14564
Phone: (585) 398-7935
Email: info@diamondglittz.com
Website: diamondglittz.com

Thank you for choosing Diamond Glittz. We look forward to serving you with the finest natural diamonds and exceptional customer service.