Payment Policy

Effective Date: January 17, 2025

At DIAMONDGLITTZ, we want to ensure a smooth and secure shopping experience for all our customers. This Payment Policy outlines the terms and conditions related to payments for purchases made on our website. By placing an order, you agree to the following terms.

1. Accepted Payment Methods

We accept the following forms of payment for purchases made on our website:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Pay securely using your PayPal account or linked payment methods.
  • Other Payment Methods: We may also accept other payment methods depending on your location or during special promotions. Please refer to the checkout page for available options.

2. Payment Authorization

  • Authorization and Verification: When you place an order, your payment information will be verified. DIAMONDGLITTZ reserves the right to verify the authenticity of your payment information and may contact you if there are any issues with your payment.
  • Payment Processing: Your payment will be processed at the time of purchase. If payment cannot be successfully processed, your order will not be completed. In such cases, you will be notified, and you may be required to provide updated payment information.

3. Pricing and Taxes

  • Prices: All prices are listed in U.S. Dollars (USD) and are subject to change without notice. The final price, including any applicable taxes and shipping fees, will be displayed at checkout.
  • Sales Tax: Sales tax will be applied to your order based on the shipping address and applicable local tax laws. The amount of sales tax will be calculated and displayed during checkout.

4. Order Confirmation

After your payment is processed, you will receive an email confirmation of your order. This email will include details about your purchase, including the products ordered, the total amount charged, and the expected shipping information. Please review the order confirmation carefully and notify us immediately if there are any errors.

5. Security of Payments

  • Data Protection: We use industry-standard encryption technology, such as SSL (Secure Socket Layer), to protect your payment and personal information. Your credit card information is securely processed through trusted payment gateways.
  • Payment Information: For security reasons, we do not store your credit card information on our servers. All sensitive payment data is handled by our secure third-party payment processors.

6. Payment Disputes and Chargebacks

  • Chargebacks: If you dispute a charge, please contact us first so that we can resolve the issue. If a chargeback is initiated by your bank or credit card provider, we reserve the right to block further purchases from the disputed account until the issue is resolved.
  • Fraud Prevention: We take fraudulent activity seriously and may take appropriate action, including reporting incidents to the relevant authorities, if we suspect that a transaction is fraudulent.

7. Currency

  • Currency Conversion: All transactions are processed in U.S. Dollars (USD). If your credit card or PayPal account is based in another currency, your bank or payment provider will handle the conversion at their exchange rate, and additional fees may apply.

8. Payment Declines

If your payment is declined, you will be notified by email or on the checkout page. You may be asked to provide an alternate payment method. We recommend that you check the details of your payment method (e.g., credit card expiration date or sufficient funds) to ensure successful processing.

9. Promotional Codes and Discounts

  • Promo Codes: If you have a promo code or discount, it should be entered at checkout. Promo codes cannot be applied after an order is placed.
  • Eligibility: Promotional discounts are typically for a limited time and may have specific conditions. Each promotion is subject to its own terms and conditions, which will be clearly outlined on the promotion page or during checkout.

10. Refunds and Cancellations

  • Refund Process: Refunds will be processed to the original payment method after we receive and approve a return or cancellation request. Refunds for returned items will be processed within 5-7 business days after the item is received.
  • Payment for Cancellations: If you cancel your order before it is processed or shipped, your payment will be refunded in full. Custom or personalized items are not eligible for cancellation once production has started.

11. Contact Us

If you have any questions about our payment process, need assistance with an order, or experience any issues with your payment, please contact us:

DIAMONDGLITTZ
710 Great Apts Brk
Victor, New York, 14564
Phone: (585) 398-7935
Email: info@diamondglittz.com
Website: diamondglittz.com

This Payment Policy ensures transparency and sets clear expectations about payment methods, security, and order processing at DIAMONDGLITTZ. You can further customize it based on specific payment methods or practices related to your business. Let me know if you need any further adjustments!