Terms and Conditions

Effective Date: January 17, 2025

Welcome to DIAMONDGLITTZ! These Terms and Conditions (“Agreement”) govern your access to and use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of this Agreement, you must refrain from using our website.

1. Use of Our Website

  • Eligibility: You must be at least 18 years of age to use our website or purchase products from DIAMONDGLITTZ. By using the website, you confirm that you are at least 18 years old and legally able to enter into contracts.
  • Account Creation: To make a purchase or access certain services, you may need to create an account on our website. You are responsible for providing accurate, complete, and up-to-date information when creating your account. You agree to maintain the confidentiality of your login credentials and are solely responsible for any activity under your account.
  • Personal Use: You may only use our website and services for personal, non-commercial purposes. You agree not to use the site for any unlawful purpose or in any manner that could damage, disable, or impair the site’s functionality.

2. Product Information and Availability

  • Product Descriptions: We strive to provide accurate product descriptions, images, and prices on our website. However, we do not guarantee that the product descriptions are complete, accurate, or free from errors. If a product you ordered is mispriced or described incorrectly, we reserve the right to cancel or refuse your order.
  • Product Availability: While we make every effort to keep our inventory up to date, some items may be temporarily out of stock. If an item is unavailable after your order is placed, we will notify you and provide alternatives or offer a refund.
  • Custom Orders: Custom and personalized jewelry is made to order and is non-returnable, unless defective or incorrectly made.

3. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice. The price shown at checkout is the final price, including applicable taxes and shipping charges. Prices may vary depending on location and special promotions.
  • Payment Methods: We accept payments through major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment methods. Payment is processed at the time of purchase.
  • Sales Tax: Sales tax will be applied based on your shipping address, as required by applicable state or local laws.

4. Orders and Cancellations

  • Order Confirmation: After placing an order, you will receive an email confirming your order details, including the items purchased and the total cost. This confirmation does not guarantee the fulfillment of your order.
  • Order Cancellations: Once an order is processed or shipped, it cannot be canceled. If you wish to cancel an order before it is processed, please contact us immediately. Custom or personalized items cannot be canceled once production has begun.
  • Order Errors: If there is an issue with your order (such as incorrect item or shipping address), please contact us immediately at info@diamondglittz.com, and we will do our best to resolve it.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods for your convenience. Shipping charges will be calculated at checkout based on your selected shipping option and delivery address.
  • Delivery Times: Delivery times may vary depending on the shipping method selected and your location. Once your order is shipped, you will receive tracking information via email.
  • Shipping Restrictions: We currently offer shipping within the United States. For international shipping inquiries, please contact us at info@diamondglittz.com.

6. Returns and Refunds

  • Return Eligibility: You can return most items within 30 days of receiving your order, provided they are in their original, unused condition. Custom or personalized items are not eligible for return unless defective.
  • Refunds: Refunds will be processed to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for further details on the process.
  • Exchange Process: If you wish to exchange an item, please contact our customer service team. Exchanges are subject to product availability.

7. Privacy and Data Security

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website and services.

8. Intellectual Property

All content on the DIAMONDGLITTZ website, including logos, text, images, graphics, videos, and software, is the property of DIAMONDGLITTZ or its content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

9. Limitation of Liability

  • No Warranty: We do not guarantee that the website will be free of errors or interruptions. We are not responsible for any damages or losses that may result from using our website or purchasing products from us.
  • Limitation of Liability: To the fullest extent permitted by law, DIAMONDGLITTZ will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

10. Indemnification

You agree to indemnify and hold DIAMONDGLITTZ, its affiliates, employees, and agents harmless from any claims, damages, or expenses arising out of your violation of these Terms and Conditions or your use of our website and services.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States. Any disputes arising from these terms will be resolved in the courts of New York.

12. Modifications to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. By continuing to use our website after any changes are made, you accept and agree to the revised Terms and Conditions.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

DIAMONDGLITTZ
710 Great Apts Brk
Victor, New York, 14564
Phone: (585) 398-7935
Email: info@diamondglittz.com
Website: diamondglittz.com

This Terms and Conditions Policy outlines the rules and guidelines for using the DIAMONDGLITTZ website and purchasing from our online store. It includes key sections on pricing, returns, shipping, and your rights. You can adjust this policy to fit your business’s specific practices and legal requirements. Let me know if you need further modifications!